Data Privacy Policy

  • Section 1 - What we do with your information

    When you interact with us on our website, as part of the services and processes we use, we will collect the personal information you give us such as your name, address and email address and information necessary to complete a sales transaction. When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our website, orders, new products and other updates.

  • Section 2 - Consent

    How do you get my consent? When you provide us with personal information to complete a donation or to place an order, or simply by submitting an enquiry form we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us  by email or mail at -The Faith Companion CIC. Address: 17 White Horse Road, Horsham, West Sussex, RH12 4UL. Registered company number 10417280.

  • Disclosure

    We may disclose your personal information if we are required by law to do so.

  • Website Servers

    Our website is hosted on Amazon Web Servers Adobe - They provide us  hosting for our platform that allows us to provide our services to you. . All data is stored  on a secure server behind a firewall. Payment: If you choose to purchase and item or donate to us then  direct payment Merchant gateway is used to complete yourtransaction, they  will store use you  card data in order to carry out the required transaction. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is submitted via this website only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted or stored should you opt for a recurring payment. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our website and its service providers.

  • Third Party Providers

    In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in UK and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our website’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy. Links When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

  • Security

    To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. COOKIES Here is a list of cookies that we use.

    We’ve listed them here so you can choose if you want to opt-out of cookies or not. View Cookies used here

  • Age of Consent

    By using this site, you represent that you are at least the age of 18, or that you are the age of majority in your region and you have given us your consent to allow any of your minor dependents to use this site.

  • Data Requests and Questions

    If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance by email or by mail at - The Faith Companion CIC. Address: 17 White Horse Road, Horsham, West Sussex, RH12 4UL. Registered company number 10417280.

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